Posted on: 17 August 2017
ID 547703

Customer service representative wanted

We currently have an exciting opportunity for a permanent customer service representative to join our team in Woodstock, Cape Town.

Job requirements:

  • Excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries.
  • Able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.

Job responsibilities:

  • Fully appreciate the requirements of our new and existing customers.
  • Develop relationships with customer, building customer loyalty and trust.
  • Be responsive to new sales opportunities and ensure these are handled efficiently and effectively.
  • Provide excellent customer service and develop profitable sales.
  • Identify where we can add value to the business by developing additional products and volume.
  • Process orders successfully and accurately.
  • Handle any customer complaints in line with company process including investigation and resolution where necessary.
Occupation:
Sales jobs
More details
Salary:
Salary negotiation
Contract type:
Full-time


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