Position: Team Leader (South Africa)
Based in Durban (Extensive travel within SA)
Salary:
- Basic monthly salary: 25,000 to 27,000 ZAR / month
- Bonus: 2 times per year, with a base of 3000 US$ each, based on KPI with typical achievement of 70%, but potential up to 100%
- Company does not cover insurance / social benefits. Employee has to pay his/her own.
The Company:
My client global provider of quality control and compliance services that helps brands and retailers manage their supply chains. Every year, they deliver some 215,000 inspections, audits, and lab tests. The company's' Operations team is a place where you can grow your technical and management skills – while helping them bring trust to global trade.
The Job:
Reporting to the Overseas Manager, you will lead a team of inspectors and verify that service of the highest quality is being delivered to clients.
You will be expected to:
Manage network of inspectors throughout the region, including recruitment, and ensuring their optimal allocation;
Improve Team performance by providing training, assessments, and creating performance tracking tools; Calibrating Team on required Quality standards
Perform a range of duties related to client claim management, supplier relations, budget control, and back office support;
Perform Surprise Audits in Factories and In-Store
Attend client meetings to support sales development, contribute technical expertise, and discover how best to improve our operational procedures;
Maintain good working relationships with all suppliers, and in the factories we inspect.
The Candidate - Minimum Requirements:
Practical experience in quality management and Team management;
Proven expertise in QC and the soft line apparel industry;
A solid working knowledge of QC standards, both international and country-specific;
A hands-on management style with excellent interpersonal skills;
A strong work ethic of discretion and professionalism;
Fluency in both spoken and written English;
Readiness to frequently travel within the Country mainly and sometimes to nearby regions
If you qualify for the abovementioned requirements please email a detailed CV and letter of recommendation to candice@excelrecruitment.co.za
