Posted on: 07 June 2016
ID 526307

Call Centre Agent

Customer Service vacancies at Our Network Vault, we are currently looking for talented Call Centre Operator/Agent to assist with our expanding workload/workforce.

We are based in Johannesburg City Centre.

Duties will include:

  • Building a rapport with customers 
  • Checking customer details over the phone
  • Going through qualifying criteria to assess suitability 
  • Establishing which products are of interest to the customer
  • Updating and maintaining details of calls on the relevant systems

Successful applicants will have: 

  • Previous experience in similar roles
  • An excellent telephone manner
  • A `self-starter` attitude
  • Ability to `think on your feet`
  • An ability to work to targets, and a hunger for bonus
  • Competency with computer based systems including Word & Excel
  • A desire for career progression

The company offer an excellent package starting with a basic salary negotiable R8,000 p/m depending on experience. Uncapped commission with a large proportion of staff earning in excess of R15k+.Training and opportunities for advancement and a pleasant working environment close to motorway links and convenient public travel links.

Working hours are 37.5 hours per week:

  • Mon - Wed 08.15am – 5.15pm, (night shifts at times)
  • Thursday 9.15am – 5.00pm, Call Centre and 
  • Fridays 9.15am – 4.45pm

Apply now via email.

Sales jobs
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12 R per month
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