Posted on: 20 May 2020
ID 683484


Apply on Mining Recruitment JobsHead of Department (Mining Engineering / Consulting )           

CCA MiningJohannesburg (+1 other)Apply on Mining Recruitment

JobsOver Full–time

Date Created: 2020-05-20T12:18:38+00:00

Reference Number: 379 1203 MHU

Job Description:

Our client is a multinational mining services company who require a Head of Departmental Manager. Their main purpose is to Increase and concrete the opportunities of business of Mine Plan Compliance (MPC) Consulting Initiatives in Africa. This role provides management to successful implementation of consulting services, manages Customer Value projects regionally, supports product development process through requirements definition, and supports sales/marketing initiatives. This role also makes high quality management decisions ensuring strategic business goals and objectives are achieved. Finally, this role provides consultancy based on a thorough understanding of the mine processes involved, working across functions to understand processes and systems involved. This role reports directly into the Customer Services Director.


• Manage the Mining Consulting Solution activities, providing a client performance tracking

• Visits to mine sites and meet decision making Managers and strategic stakeholders, as frequently as it is a business needed

• Update clients on the Company’s consulting solution updates and associated benefits

• Anticipates what internal and external stakeholders must know about support issues/requests, and provides the information to relevant stakeholders

• Uncover early business opportunities and update clients on new product/software releases

• Keep a proper a permanent intra departmental relationships

• Internally reporting consulting services performance

• Provide support to strategic global Performance Assurance processes

• Solicits client feedback to improve service • Meets commitments

• Makes special efforts to ensure that customers are satisfied

• Develops and implements cost saving measure

• Contributes to profits and revenue

• Conserves organizational resources

• Develop and maintain delivery of consulting service processes

• Studies and applies “Lean” and Continuous Improvement concepts to customer operations

• Assists Sales team for sales of consulting services

• Assists with development of customer success of stories for marketing and sales

• Support the One Team integration process among Komatsu Ltd, KMC, Modular and the dealers of Komatsu and KMC, participating actively

• Performs analysis to develop pragmatic / practical solutions to address clients’ business needs

• Utilizes appropriate interpersonal and technical skills to support analysis, and to develop partnerships with clients to solve problems

• Maintains confidentiality and exercises professional ethics in all interventions • Utilizes other resources, as necessary, to meet client requirements

• Meets strategic objectives through the effective management and utilization of staff

• Recruits, selects, and retains high-performing staff

• Proactively identifies and develops potential successors for key positions

• Clearly articulates performance objectives and requirements to staff

• Assigns responsibilities that effectively challenge and utilize team member skills

• Establishes procedures to monitor activities of staff

• Is visible and in touch with staff

• Conducts effective and timely performance and development reviews

• Recognizes and rewards performance and improvement

• Applies SPIN methodology to uncover and address customer needs Maintains existing accounts (account plans, route maps, etc.)

• Protects and increases revenues

• Coordinates with internal Company resources to solve problems Requirements: Qualification and Skill

• Preferred degree in Mining Engineering

• MBA beneficial

• Must possess a Mine Managers Certificate of Competency and a Blasting Certificate

• 15 – 20 years total working experience, coupled with proven experience in management roles within mining industry operationally, mine planning or mine technology

• Preferred previous experience as manager, principal consultant

• Mine technology development, deployment and Mining Services previous experience

• Must have strong strategic knowledge and change management experience

• Strong interpersonal skills, leadership capabilities, results driven etc.

• Additional core competencies: Ethics; Decisiveness/judgment; professionalism; adaptability; client service; customer value; account management; business acumen

• Technical and business understanding of the intelligent mining sofrware Benefits and Contractual information:

• Permanent role

• Corporate Office based but will involve travel when required Please apply directly, Email your C.v: recruitmentminingindustry@gmail.cim

If you have not had any response in two days, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.




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