Ad is valid till: 12 August 2019
ID 597979

Customer service Assistant

Customer service Assistant

Duties & Responsibilities:

  • Supervises front desk staff and ensure the highest level of customer service experience for all clients
  • Handles all customer complaints or issues and escalates to Spa Director when necessary
  • Directs and manages all employees to successfully execute all day to day spa operations, including maintaining and updating daily task checklist
  • Strives to continually improve guest and employee satisfaction by training current staff
  • Create bi-weekly schedule for Front Desk staff
  • Delegation of weekly inventory of all spa products (cleaning supplies, body bliss bulk products, office supplies, and all retail and snack items)
  • Any ad-hoc duties

Minimum Requirements:

  • Matric
  • At least 4-years’ experience in managing a team
  • Experience in spa, wellness, or hospitality industry preferred
  • Excellent personal presentation

Salary offered: R12 000 p/m

Occupation:
Customer care agent
Administrative jobs
More details
Salary:
12000 R per month
Contract type:
Full-time
Job location, contacts
Location:
Constantia Park
Gauteng
Email address:
Contact by email
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