Ad is valid till: 22 April 2019
ID 588216

Customer Support

Description:

  • Candidate will be the primary contact for international customers, which includes and are not limited to technical support
  • Accounts support
  • Gaming support
  • Various other support functions via e-mail, chat systems and calls
  • Multi-tasking and working on multiple systems simultaneously
  • Support services are offered 24 hours a day, 7 days a week, 365 days a year including weekends and Holidays

Requirements:

  • Extensive experience in customer service, minimum 2 years
  • Excellent written and verbal English language skills
  • Strong administrative and organizational skills
  • Aging between 23 to 30 years
  • Excellent analytical skills and ability to accurately and responsibly resolve international customer queries and complaints.
  • Multi-tasking
  • The candidate should be able to work well within a team and have the ability to handle pressure and a high capacity workload
  • Ability to work in a target driven environment, being able to meet both the teams and own targets
  • Positive attitude and practice self-motivation
  • Reliable transportation especially for night shift (own transport is preferable)
  • Residing in the surrounding area would be advantageous
  • Must be able to work relevant shifts (Up to 5 fixed 8 hour night shifts per week, including weekends and holidays) and must be able to work morning or afternoon shift, as well as an additional sixth shift in accordance with the company operational needs

TO APPLY

Whatsapp the keyword "JOB" to: 0849122108

Occupation:
Customer care agent
Administrative jobs
More details
Contract type:
Full-time
Job location, contacts
Location:
Cape Town
Western Cape
Name:
Bianca
Company name:
Email address:
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