Ad is valid till: 05 August 2019
ID 596997

Direct Sales Agent

Direct Sales Agent

Key Performance Areas

Verification and confirmation of customer profiles

  • Review & evaluate customer applications
  • Verify and update all customer details onto the system
  • Review & assess customers affordability & credit worthiness

Maintain customer services

  • Ensure a polite, friendly, and professional confirmation service is offered to all customers and external stakeholders
  • Improve overall customer experience and service delivery statistics

Quality control

  • Follow company processes accurately to ensure quality of service delivery

Administration and reporting

  • Ensure the accurate completion of time sheets on a daily basis
  • Ensure all verification documents are completed and approved within the required timeframes
  • Provide daily/weekly/monthly reports as per business requirements


Qualifications & Accreditations

Grade 12 / Matric or equivalent

Experience & Skills

  • 1 Year experience in office administration and/or a data capturing preferably in a contact centre environment
  • MS Office (Word, Excel, PowerPoint and Outlook)
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7000 R per month
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