We need School Leavers and Matriculants

The focus of the role is to support our customers and resellers with basic queries, complaints, user configuration, product training and escalations to Technical Support. You will be the first point of contact for our customers and will answer all incoming requests for help via, phone, web chat and emails, details of which you will log on the ticketing system. You will decide on the most effective way to manage each request and will ensure that customers are updated regularly via email or phone until their issue/query is resolved.This is an interesting and varied role in a company that has massive Global growth visions and for some it is a perfect stepping stone into cloud based technologies which are fast replacing the older technologies.Whatsapp or call or whatsaapp 082 363 6140