(03)x INTERIM QUALITY ASSURANCE CERTIFICATE ADMINISTRATORS FOR A PERIOD OF SIX (6) MONTHS.

Our client is looking for a Quality Assurance Certificate Administrator to manage trade certification applications, issue serial numbers, and ensure compliance with regulatory standards. You will act as a liaison between candidates, training institutions, and regulatory bodies, ensuring smooth certification processes aligned with the QCTO framework.

Key Resposibilities:

Administrative

• Ensures that all records, including applications, serial numbers, and issued certificates, are properly archived and stored for future reference or audit purposes.
• Coordinate with stakeholders to ensure the successful execution of certification.
• Maintain an organised filing system for all trade test reports and certificates.
• Verification and submission of trade test certificates to NAMB.
• Provide support for quarterly reporting of Apprenticeship and ARPL/RPL targets.

Trade test process

• Ensure that all supporting documents are included with the serial number application.
• Ensure that the training or assessment center is properly accredited by the QCTO to issue qualifications or certificates for the specific trade or qualification.
• Once the application passes all compliance checks and verification steps, it is approved for serial number issuance.
• Generate and issue serial numbers to trade test centres.
• Prepare the application forms for trade certification. This includes ensuring all required documents are completed and accurate.
• Submit all applications for certificate to NAMB
• Tracking the progress of the submission and following up on any requests for additional information from NAMB. Notify the Trade test centre/candidate that the trade certificate has been awarded and sending them the official certificate.
• Collect certificates and submit application documents to NAMB.

Communications

• Support and implement activities aligned with communication strategies.
• Communicate effectively with various stakeholders, including candidates, training providers, and regulatory bodies
• Assist when required with stakeholder walk-ins at head office.

Requirements

• National diploma (NQF Level 6) preferred
• Minimum of 3-5 years SETA experience in quality assurance and/or certification roles
• Strong written and verbal communication skills
• Proficiency in Microsoft Office
• Excellent organizational and project management skills
• Ability to work independently and as part of a team
• Creative thinking and problem-solving abilities
• Ability to address issues that arise during the certification and submission process
• Strong communication skills

Knowledge

• Knowledge of QCTO, SAQA and NAMB standards and requirements.
• Managing large volumes of paperwork and maintaining and efficient filing system. Admin principles and processes

Skills

• Fluency in English, both oral and written
• Professional writing skills
• Strong verbal and written communication skills
• Excellent interpersonal skills

Attributes

• Strong attention to detail
• Ability to multitask and manage multiple projects simultaneously
• Good time management skills
• High level of integrity and professionalism
• Enthusiastic and proactive approach to work
• Adaptable and willing to learn new skills
• Display high levels of Emotional Intelligence
• Ability to work under pressure
• Well-presented at all times

Benefits

Location: Parktown, Johannesburg

Office Hours: Monday - Friday (08:00 16:30)

Travel Requirements: Domestic travel on a regular basis when required (could extend to leave or return over a weekend)

Driver's License: Code 8 is mandatory