Business Analyst, Student Engagement

At 2U, we are all in on purpose. We are motivated by our mission to eliminate the back row in education and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the worlds leading online learning platform, 2U powers more than 4, 000 online higher education offerings from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What Were Looking For:

Embedded within the Student Engagement team, the Business Analyst owns the product backlog for the Student Engagement Experience.

As a full-time member of the squad who participates in their daily ceremonies, the Business Analyst encapsulates the vision for these products in the form of epics and user stories, ensures that their squad-mates understand the business context behind the work, and validates that the specified conditions have been met in the teams delivered work product either by coordinating acceptance testing by a user community or by performing that testing themselves.

As we work to build out a dedicated team to support this work, we are hiring a Business Analyst to drive the vision for Student Engagement Experience, and ensure that the teams work is aligned with our corporate strategy.

Responsibilities Include, But Are Not Limited To:

• Plan and prioritize product backlog in line with strategic goals
• Develop detailed product specifications in the form of jira epics, stories, and acceptance criteria, and ensure theyre clearly understood by the engineering squad
• Actively mitigate roadblocks impacting successful team completion of work
• Partner with Student Engagement Experience Product leadership in surfacing ideas that may roll up into the broader strategic roadmap.
• Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the data products
• Facilitate team ceremonies such as backlog grooming etc.
• Assist with the writing of technical specs and standard operating procedures.
• Attend weekly bug calls, with an eye towards root causes and looking for patterns indicative of a deeper issue.

Things That Should Be In Your Background:

• 3+ years experience in project management, operations or business analysis.
• 1-3 years experience directly managing products or in supporting Product Management role.
• Seasoned servant leader who knows how to be a team player
• Proven written and verbal communication skills
• Demonstrated ability to manage multiple products and/or projects in an ever changing environment.
• Experience with Jira/Atlassian products.
• Experience working in an Agile environment.
• Demonstrated experience managing roadmaps, understanding of roadmap cycle.
• Experience in identifying, analyzing and solving ambiguous problems.
• Experience with system integrations is a plus.
• Excellent verbal and written communication skills
• Commitment to transparency, accountability, and driving results for yourself and your team members and stakeholders.
• Experience with working effectively in globally distributed teams.

Other Attributes That Will Help You In This Role:

• PO or Scrum Master certification

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If youre excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.

Full-time, ZA benefits include:

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps weve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.

About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4, 000 digital education offerings from free courses to full degrees and helping unlock human potential. To learn more: visit 2U.com.

About EdX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the worlds top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/

#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans status, or any other classifications protected by applicable federal, state or local laws. 2Us equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.