Academic Counsellor Pretoria

Job Title: Academic Counselor Academic Counsellor EdTech Sales | Student Counselling & Admissions | Pretoria, South Africa Campus

Location: Pretoria, South Africa Campus
Company: Boston Institute of Analytics - Pretoria, South Africa Campus

Experience: Minimum 1 year in EdTech sales, academic counselling, or a related field

Job Description
Are you passionate about helping students achieve their educational and career goals? Do you have a knack for guiding students and families through academic programs and admissions processes? The Boston Institute of Analytics (BIA) is looking for a motivated Academic Counsellor in Pretoria join our team. This role is ideal for candidates with excellent communication, interpersonal skills, and experience in EdTech sales or student counselling. As an Academic Counsellor, you will provide essential academic counselling and career guidance to prospective students, helping them navigate course offerings, admissions requirements, and career opportunities in the analytics industry. Your role is pivotal in ensuring students receive the guidance and resources necessary for their educational success. You will be a key part of our admissions team, working closely with students and their families to drive student enrolments and support student retention.

Key Responsibilities
Student Counselling: Provide personalized guidance to prospective students on BIAs academic programs, course offerings, fees, curriculum, and prerequisites. This includes conducting one-on-one and group counselling sessions to provide academic guidance and support.

Admissions Assistance: Guide students through the admission process, including application submissions, interviews, and document verification to ensure a seamless experience.
Lead Follow-Up and Conversion: Follow up with potential leads and inquiries, using lead conversion techniques to drive student enrolments. This role combines telesales with educational consulting to support students in making informed decisions about their future.
Presentations & Online Counseling: Conduct engaging presentations, online counselling, and face-to-face meetings to explain the features, benefits, and career opportunities associated with BIAs courses. South Africa's e-learning market is experiencing rapid growth, making proficiency in digital and online counseling services highly valuable.
Record Maintenance: Maintain accurate records of student counselling sessions, follow-up actions, and feedback in alignment with data management best practices. Proficiency in CRM software and student information systems is a key skill for this role.

Career Counseling: Provide career advice on job opportunities, certifications, and upskilling relevant to the analytics industry to help students achieve their professional goals.
Collaboration: Work closely with the marketing and admissions teams to drive enrolments, meet student intake targets, and achieve organizational goals.
Industry Awareness: Stay updated on the latest trends in education and analytics to provide informed, insightful guidance.

Relationship Building: Build positive relationships with students, parents, and educational partners to foster student engagement and retention.

Preferred Candidate Profile
Experience: Minimum of 1 year in EdTech sales, academic counselling, or a related field.

Education: A Bachelor's degree in Education, Counselling, or a related field is typically required, with a Master's degree preferred for senior roles.
Communication Skills: Excellent English communication and presentation skills, both verbal and written.
Interpersonal Skills: Strong customer-facing and interpersonal skills with a charismatic, competitive, and enthusiastic personality. An empathetic and patient approach is highly valued.
Negotiation Skills: Ability to engage prospective students and their families effectively, with strong negotiation skills to support lead conversion.
Technical Skills: Proficiency in Microsoft Office and familiarity with CRM tools or other record-keeping systems for effective data management.