Account Manager

Key Responsibilities

Ensure and improve customer satisfaction and Loyalty.

Understand the Customers overall business and activities (Competitive Environment, Growth Strategy, productivity, profitability).

Identify customer needs and drive opportunities in agreement with the commercial business strategy, the market, category, portfolio.

Drive the development of operational and strategic plans jointly with the Customer and the internal organisation (Targets, Budgets).

Actively pursue business opportunities.

Pro- Actively drive resolution of customer issues.

Ensure accurate sales forecasts