Job Location : KwaZulu-Natal, DurbanDeadline : May 09, 2025Quick Recommended Links
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- Client Satisfaction and Retention: Cultivate trust and strong partnerships with clients to encourage repeat business and long-lasting relationships.
- Efficient Sales Operations: Ensure accurate processing of quotes, orders, and invoices, contributing to operational excellence.
- Revenue Growth: Support sales initiatives to meet or exceed revenue targets by managing accounts proactively and identifying upselling opportunities
- Identifying Opportunities: Spot potential for upselling and cross-selling to maximize client value
- Tracking Performance: Analyse client needs, monitor key metrics, and provide insightful reports.
- Collaborating for Success: Work closely with sales, marketing, and customer service teams
- Solving Challenges: Act as the first point of contact for clients, addressing concerns and ensuring satisfaction
- A customer-focused professional with experience in account management or sales.
- Bachelors degree in Business, Marketing, Sales, or a related field preferred.
- 3-5+ years in sales, account management, or business development, preferably in the communications sector.
- Proficiency in CRM tools and Microsoft Office Suite, understanding of the communications sector, strong communication and negotiation skills, excellent organizational and problem-solving abilities, and adept at managing multiple tasks simultaneously.
- A strong communicator and negotiator with a passion for relationship-building.
- Goal-driven, proactive, and always looking for growth opportunities.
- Sales / Retail / Business Development jobs
