Full job description
Job Title: Admissions Clerk
Job Summary:
To assist patients in all aspects of the admissions and discharge process in a professional manner, preventing financial risks to the organization and meeting and exceeding client expectations.
Minimum Qualifications and Experience:
Grade 12.
0-1 years' experience within private hospital environment as an Admission Clerk.
Administrative Qualification NQF Level 5.
Health-related qualification/certificate (advantageous)
knowledge of medical/clinical terminology (advantageous)
Knowledge of ICD codes (advantageous)
Minimum Job Requirements:
Attend to all patients and customers’ needs in a professional manner.
Provide information to patients on all aspects of bookings and admissions as per Clinix standards.
Obtain all required information and documentation from patients on admission i.e. Identity document and current/valid Medical Scheme card, as per the company policies and procedures.
Capture all the required patient information on admission accurately.
Complete the discharge process, as and when necessary.
Deliver a customer-focused admissions experience in as efficient a manner as possible.
Identify and prevent financial risks to the organization by adhering to Company policies and procedures, for example the collection of co-payments and private patient estimate payments on admission.
