Administrator: Service Advisor (Non - Technical) - Mercedes-Benz Sandton

Coordinating workflow in the service department, between service advisors, foreman and customers
Updating service customers on all service bookings and progress timeously
Being a team player, to be able to work all respective stakeholders
Ensure workshop opening and closing daily and timeously
Ensure the security of vehicles, i.e. vehicles locked in workshops and keys locked in a key safe
Ensuring first thing in the morning that vehicles are parked outside and that the keys are locked in a key safe
Ensuring job cards are signed & compliant as per MBSA requirements
Assisting and timeously advising Technicians on quotes
Give assistance to the Controller, Foreman, Service Manager, Service Receptionist
Follow up on parts ordered to workshop within a 5-day turnaround time as per MBSA requirements
Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Quality Controller before the client leaves the dealership where necessary
Ensure that all vehicles are test driven

Occupation:

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