Administrator: Underwriting

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

The Underwriting Administrator will act as the liaison between theunderwriter and the client by communicating decisions, resolving client queries, arranging Fastlane service and completing documents to enable the underwriting process

Requirements

Grade 12 (NQF Level 4)
1 Year experience in an insurance administration environment
MS Office (Outlook, Excel and Word)
Experience in Employee Benefits is preferred
Underwriting administration experience is preferred

Duties & Responsibilities

Answer queries telephonically and electronically
Check and update data and underwriting requirements in order to determine action required on status report
Complete required documentation as per departmental guidelines
Keep abreast of product and industry knowledge in order to efficiently respond to member queries
Identify risks to the company and escalate accordingly
Take ownership of client queries and provide first time resolution to ensure client retention and satisfaction

Competencies