Agent: CCS Enquiries

Apply By

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here !
• Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• To provide an efficient and effective query resolution service to clients, 3rd parties and branches relating to Capitec Banks handed over-, debt review and administration order clients as well as related ad hoc recoveries and Insurance claim queries.

Experience

• Minimum:
• At least 2 years experience in a client service and / or legal collections environment

• Ideal:
• Experience of dealing with client relationships in matters of potential conflict

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal Or Preferred)

• Diploma in Law

Knowledge

• Minimum:
• Knowledge of legal collections
• MS Office ( MS Word, MS Outlook and MS Excel)

• Ideal:
• Knowledge of Capitec Bank Handover and CCS Status policy
• Legal Collections processes / procedures
• Debt Review processes / procedures

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Analytical Skills
• Business writing skills
• Administration Skills
• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.