Incident Architect

Our client is looking for an Incident Architect to coordinate and restore services in the event of major incidents. You'll manage incident response, provide root cause analysis, and oversee postmortem studies. If you have a solid understanding of ITIL processes, systems architecture, and experience in managing high-severity incidents, this role is for you.

Requirements

ITIL Foundation Course or ITIL Incident Management Certification.
10 years of experience in technology and system architecture.
Strong understanding of systems development life cycle, network technology, AD architecture, and microservices architecture.
Experience with Linux, PLSQL, Oracle, and virtual services.
Ability to manage high-severity incidents and work in a high-pressure environment.
Excellent analytical and problem-solving skills.

Personal Attributes and Skills

ITIL Process: Incident Problem and config management
Solid understanding of systems development life cycle
8 to 10 years domain knowledge
Linux, PLSQL, Oracle, Network, Virtual services, Firewall, Storage skills
Incident Trend analysis skills
Excellent understanding of: Network technology and design, AD architecture, JVM architecture and monitoring, JEE as well as microservices architecture, API gateways, OS architecture, PKI, Kerberos, Distribution architecture and parallelisation, Relational databases ideally Oracle DB architecture, Containerisation Docker, Kubernetes, virtual machines
Reasonable understanding: VDI solutions purpose and design, Fibre Channel storage area networks

Benefits