The purpose of this position is to ensure the optimum planning, co-ordinating and the execution of departments daily, workload requirements in all functions of department with adherence to schedule , all company policies , standards, procedures , requirements and staff management including taking accountability and responsibility for the management and stock of the N.M.C.S department.
Qualifications
- Degree/Diploma/ Certificate in Logistics/Warehouse/ Cold storage management.
- Minimum of 3-5 years logistics/ warehousing / cold storage , and stock control experience
- The daily and forward planning, co-ordinating, management and execution of all customer orders and deliveries internal and external on all shifts.
- The management of all other functions , processes and requirements and their alignment with daily workload to achieve optimal efficiencies, productivity and service delivery to all customers( internal & external) i.e. Receiving, Picking store , Administration , Loading, Sales department, Transporters , service providers etc.
- In office and on floor type of management required. On hands management style.
- Ensure all sales orders requirements are correctly and accurately planned, allocated and picked in full, checked, palletized, routed, labelled and stored/loaded as per sales order / transfer instructions in allocated bay, vehicle or storage area. Any discrepancies to be reported to manager / superintendent.
- Ensure FIFO principle applied when handling all stock movements.
- Retail delivery load planning and co-ordination thereof.
- Direct communication with production planner, sales and production facilities on any waiting on stocks for customer orders.
- The planning and execution of deliveries on instruction and against vehicle loading schedules, and co-ordinating thereof. (Continuous planning with transporter and measurement of loading turnaround times).
- Written and verbal shift handover feedback and workload plan (all functions) completed discussed between shifts and functions and signed off.
- Workload plan, attendance registers, loading schedules, shift feedbacks to be discussed at shift handover, signed off and brought and discussed in morning management meetings.
- Planning and co-ordinating of Chep pallet returns and collections.
- Final daily checks to be concluded on LN system after allocation/loading of all deliveries
- to ensure all orders are allocated, accounted for and planned for delivery (Printed Vs. allocated session). To print, comment and sign off.
- Final daily checks to be concluded on LN system after invoicing of all deliveries to ensure all invoices accounted for.
- Ensure all system issues pertaining to all functions elevated to systems poultry, resolved and reported to manager/superintendent on every occurrence.
- Adherence and practice to all stock control protocols and practices Individual and staff. Ensure stock is handled by strict stock movement procedures.
- Partake in weekly and monthly cycle counts as per cycle count procedures.
- Ensure correct product handling (maintain the cold chain).
- The management, planning and co-ordinating of stock to and from outside storage when required on approval from manager including updating of all control documents.
- Daily receipts checks to ensure all transfers (Stock received) placed and receipts created. Handling of telephonic/ mailed customer queries, and claims.
- The effective and efficient planning and distribution of frozen product with adherence to all standards, requirements and procedures are met.
- Continuous communication, planning and coordinating of vehicles with transporters.
- Reporting and elevating of any delivery delays to manager, sales department and service provider if applicable (Telephonic and via mail)
- Adherence and practice to all company risk management, food safety requirements and housekeeping protocols and practices Individual and staff.
- Ensure housekeeping of all areas to the required standard at all times.
- Ensure department is managed in accordance with GMP and GHP principles
- Ensure all documentation required to adhere to the food safety system is implemented, verified and completed as per agreed standard.
- Ensure staff adheres to all legislative and company requirements.
- Ensure department is managed in such a manner that all business related risks are identified and pro-actively eliminated.
- Ensure subordinates adhere to company policies and procedures in order to minimize the business risks.
- Full start up and shut down procedures of department is practiced and adhered to.
- Physical walk about of all areas of department on shift handovers.
- Ensure department inspections and material handling inspections are done daily and control documents completed.
- Ensure department inspection findings are reported and addressed immediately.
- Ensure material handling equipment breakdown is investigated, reported and service provider contacted to carry out repairs. Notify manager/superintendent.
- Ensure all control documentation; files checked and signed off daily. Inform manager/superintendent of any discrepancies.
- Ensure seal and key procedure is adhered to at all times.
- Daily shift meetings conducted ( 20 keys programme)
- Daily attendance and overtime figures collated on staff registers.
- Absenteeism in critical areas is filled in conjunction with skills matrix and approval of superintendent/manager. Ensure sufficient staff is available on every shift to meet workload requirements.
- Ensure all staff at their work station at start of shift and off work station when all work completed.
- Ensure all staff dressed in the required PPE and all clothing baskets clean and neatly hung on rails in basket room.
- Planning and arranging of staff for any overtime duties and transport if and when required.
- Ensure staff training programme in place for (Multi Tasking) Key core positions.
- Ensure the identifying of suitable staff for Succession Planning for key positions within the N.M.C.S Department and the continuous training of such individuals.
- Ensure new employees have the correct induction prior starting work including all safety and risk control aspects of department and their job.
- Ensure all staff adheres to rules and procedures.
- To take required disciplinary action if and when required and carried out as per company standards and statutory requirements.
- The effective and efficient management of all processes of department are conducted and adhered to.
- Ensure correct staff management and control. Ensure that company policy and standards pertaining to staff are enforced and maintained e.g. Correct protective clothing
- Ensure proper equipment maintenance and control.
- Ensure all pallet control procedures are adhered to.
- Ensure all refrigeration in order, PODS clear of ice, drip trays and coils clear of ice and clean.
- Ensure 20 keys programme is promoted, enforced and practiced in department. Management and update of MBA boards.
- Planning and set up of staff to carry out job functions and to check once completed to ensure to the required standard.
- Timeously attending to written and telephonic queries.
- Timeous raising of non- conformances (NCRs) including completion of any raised against department.
- Any weekly reports/ requirements printed /mailed timeously.
- Assisting ,multi tasking and filling in job functions if and when required.( Know and able to work in all positions)
- Knowledge of how other business functions tie in with department.
- Ensure all scanning equipment is checked and accounted for.
- Daily verification of all keys in key cabinet.
- Ensure to report an half an hour before shift duty and stay a half an hour after shift to ensure proper start up and shut down is done.
- To ensure sanitisation of vehicles prior loading.
- To ensure sanitisation of all handling equipment and all drains.
- Attending meetings if and when required.
- Ensure continuous communication with manager/Superintendent
- Provide suggestions for improvement.
- Ensure proper and professional communication towards fellow logistics employees, County Fair and Astral employees, customers and suppliers.
- To take responsibility to promote any business changes to subordinates to ensure the livelihood and well-being of the company.
- Computer literate
- MS Excel on intermediate level
- Excellent interpersonal skill
- The candidate will be required to be highly self-motivated and motivational, pro-active by nature/ forward thinker, strong organizational skills, strong managerial and leadership skills ,multi-tasking abilities and flexible, ability to work effectively on own as well as part of a team and with the ability to meet pressurized deadlines and maintain strict attention to detail.
- Shift work and able to work in a cold storage environment
