AWS Sales Operations Manager

AWS Sales Operations Manager Manager ~ Sales/Account Mng

Cape Town - Western Cape - South Africa

A leading player in the tech industry, specializing in delivering cutting-edge AWS solutions, are looking for a dynamic individual to join as an AWS Sales Operations Manager. You must be passionate about driving operational efficiency and have a knack for fostering high-performance teams.

5+ Years of experience managing operations teams, preferably within the IT industry. Strong relationship-building skills with customers, partners, and internal stakeholders. Exceptional interpersonal and communication skills. Proficient in project management, multitasking, and decision-making. Experience in planning and budgeting. Track record of automating and improving operations. Cloud (AWS) experience is very beneficial.

Type: Permanent

Area: Remote in South Africa (SA Candidates only)

Salary: R50 000 pm

Key Responsibilities:

• Ensure the effective and efficient operations of the AWS Sales and pre-sales teams.
• Provide strategic and managerial support to drive the growth of the AWS business through automated, efficient, and continuous improvement in operations.
• Approve all incentives, commissions, etc., within the department.
• Manage, train, and motivate the operations teams to excel in their roles.
• Foster a culture of growth and high performance within the teams, emphasizing exceptional focus on internal and external stakeholders and customers.
• Communicate targets and KPIs clearly to the team and ensure understanding.
• Monitor and report on the team's performance against targets.
• Assist the AWS Sales Manager & AWS Pre-sales Manager with their requirements, customer queries, and act as a liaison between teams.
• Identify areas for operational efficiency and performance gain.
• Support the teams in expanding and growing the number of opportunities.
• Ensure projects are running according to budget and timelines.
• Ensure timely response to all new opportunities.
• Attend customer and partner events to represent the company and lead post-event meetings/follow-ups.
• Maintain and strengthen relationships with customers and partners during events.
• Facilitate customer meetings to address their requirements effectively.
• Make decisions regarding resource allocation for campaigns and internal projects as needed.
• Implement and control departmental plans and budgets.
• Provide regular progress updates to the Management Committee.

Requirements:

• Driven by operational efficiency and meeting business goals.
• 5+ Years of experience managing operations teams, preferably within the IT industry.
• Cloud experience is advantageous.
• Strong relationship-building skills with customers, partners, and internal stakeholders.
• Exceptional interpersonal and communication skills.
• Proficient in project management, multitasking, and decision-making.
• Experience in planning and budgeting.

Track record of automating and improving operations.

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