- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
- Some client service experience within a retail/ financial/ banking environment
- Grade 12 National Certificate / Vocational
Knowledge
Minimum:
- Basic calculations
- How to engage with people
- Clarity and understanding of own aspirations, being ambitious and keen to learn.
- Knowledge of bank branch environments
- Knowledge of Capitec Bank products and business processes (internal)
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
