Posted on: 11 January 2025
ID 928734

Barista - Corporate

Duties & Responsibilities
  • Craft a variety of coffee, tea, and specialty drinks according to customer preferences and company recipes.
  • Ensure consistency in taste and presentation of all beverages.
  • Experiment with new recipes and seasonal drinks to enhance the menu.
  • Greet customers warmly and create a friendly, welcoming atmosphere.
  • Take accurate orders and provide information about the menu, including ingredients and potential allergens.
  • Offer personalized recommendations based on customer preferences and feedback.
  • Process payments efficiently, including cash, credit card, and mobile transactions.
  • Handle customer inquiries and resolve any issues related to orders or payments.
  • Maintain accurate cash register balances and report discrepancies to management.
  • Regularly clean and sanitize the work area, including counters, machines, and seating areas.
  • Follow health and safety guidelines to ensure a hygienic environment.
  • Dispose of waste properly and manage recycling efforts.
  • Monitor inventory levels and restock supplies as needed.
  • Ensure all ingredients are fresh and stored correctly.
  • Place orders for new stock and manage deliveries.
  • Perform routine checks and maintenance on brewing equipment to ensure optimal performance.
  • Troubleshoot and report any equipment issues to management.
  • Keep equipment clean and in good working order.
  • Prepare and serve food items such as sandwiches, pastries, and cookies.
  • Ensure food items are fresh and presented attractively.
  • Follow food safety guidelines and manage food storage.
  • Adhere to all health and safety regulations, including proper food handling and sanitation practices.
  • Stay updated on company policies and procedures.
  • Participate in regular training sessions to maintain high standards of service.
Skills and Competencies
  • Have good communication skills
  • Must be able to use simple arithmetic, follow directions, remember orders, read, and write
  • Must be able to work as part of a team or independently
  • Must have the stamina to work 45-50 hours per week.
  • Previous experience as a barista or in a similar role.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Knowledge of coffee brewing techniques and equipment maintenance.
Qualifications
  • National Senior Certificate
  • Must have 3-5 years experinace in similar role
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