Bid Specialist

ROLE PURPOSETo provide administrative & office support within the Sales & Marketing Solutions department, as well as reaching out to potential and existing clients over the telephone to offer our products and service offerings.

MAIN OUTPUTS

Receipt of complete RFIs, RFQs & database registrations as requested by the Solutions department
Update and maintain an accurate sales database of all submitted bids, pending, won or lost
Receive and complete Request for Information, Request for Qualification and database registrations as requested by various key stakeholders, in Sales, Key Accounts and Operations.
Provide the Solutions team with a full range of administrative support to assist with the sales success of the company.
Ensure all sales and administration related business processes are documented and updated regularly
Effective supplier/customer relationship both internal and external
Co-ordinate meetings within the Sales & Marketing Solutions department
Assisting in resolving customer complaints/disputes
Reach out to existing and potential customers to present our product and service offering
Present products or services over the phone as well as deal with complaints and doubts
Direct prospects and lead to the Sales & Marketing Tender Team
Ensures understanding of our products and service offerings
Maintain an update Solutions Pipeline and follow-up with the customer on the progress of all bids submitted

QUALIFICATIONS AND SKILLSThe Applicant Must Meet The Following Requirements

National Diploma / National Certificate in Sales & Marketing
Matric (Senior Certificate)
Valid Drivers License
1-3 years relevant experience conducting administrative duties within Sales & Marketing
Office Administration & Customer Service
MS Word, MS Excel & MS Outlook

FUNDAMENTAL COMPETENCIES