Bilingual sales customer service rep required
Immediate start / excellent developments
Vision marketing is looking for a bilingual open-minded professional interested in continuing or building a career in our multi-national team. At vision marketing “We take the work out of looking for work”, providing job seekers with thousands of openings and employers with the candidates they need.
The Customer Service Representative takes an active part in our Customer Success team, he/she is responsible for providing service support, solutions and relevant details to customers (job boards or employers). Initiates and/or implements corrective actions as needed in order to maintain an excellent standard of service and a high level of customer satisfaction. The key to success for this individual will be a profound ability to understand clients.
Responsibilities
As a Customer Support Representative, you will be responsible for:
- Support customers providing information about company services, managing clients’ needs and providing appropriate corrective actions if necessary
- Produce and distribute reporting on the results delivered to our clients
- Conduct recurrent customer surveys in order to assess the level of satisfaction
Required Skills:
Matric essential
Must between the ages of (18-27)
Own car essential
Must reside in Randburg
Must enjoy travelling
Full Proficiency in English is essential to perform the role. Being English mother tongue would be an advantage.
Customer oriented - you proactively address customers’ concerns and needs and strive to provide consistent excellent experience.
Problem solving - capability to analyse the situation / information and find the right solution.
Communication – Ability to modulate communication style according to the audience.
Goal oriented - You are strongly goal and action oriented, have a proactive and hands on approach.
Team player - That participates in both work and social team development activities.
Flexible - You have the entrepreneurial ability to operate and excel in an evolving and rapidly growing environment.
Quality oriented: You have a passion for delivering excellence and superior customer experience. You also have a keen attention to details.
Is this you?
Then forward your CV to:admin@marketingvision.co.za
