Principal Responsibilities
- Develop and implement comprehensive business strategies, and sales and marketing plans that complement the overall operating plan for the business unit.
- Develop the sales forecast and maintain accountability for sales goal achievement, including but not limited to respective key metrics and/or budget achievement.
- Direct a staff of sales and administrative personnel, including responsibility for hiring, training and performance coaching and management; complete weekly ride-alongs with sales personnel to provide training and coaching.
- Assist with new customer solicitation, bid preparation and customer retention strategies.
- Meet regularly with sales personnel to review sales activity funnel (CRM tool), customer retention and relationship activities, review sales performance compared to goal, production and training needs.
- Proactively contact assigned accounts to identify customer needs, changing requirements or potential issues and resolve accordingly.
- Participate with business unit leadership to develop and implement pricing strategy to meet Company objectives.
- Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manage customer base.
- Maintain a thorough knowledge of the Companys available services, lines of business, pricing structures to assist sales personnel in particular selling circumstances as the need arises.
- Complete all required sales reports in a thorough and timely fashion.
- Review Customer Service Agreements for terms and conditions pricing, accuracy and other requirements.
- Perform other job-related duties, as required.
- Minimum of 5 years experience in a role that includes supervising or managing sales personnel and activities.
- Experience developing comprehensive sales strategies.
- Professional presentation; is confident, assertive and displays a high level of self-esteem.
- Good time management skills to ensure assigned responsibilities are completed in an efficient manner.
- Good communication skills (written and verbal); is able to effectively communicate to all levels of management, both internally and externally.
- Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas.
- Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
- Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions.
- Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks.
- Is trustworthy and maintains the highest level of confidentiality at all times.
- Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior.
- Has a service orientation; is actively looking for ways to help people.
- Ability to foster teamwork and enlist the support and participation of others.
- Demonstrates the ability for innovation and supports organizational change to enhance organizational effectiveness.
- Is responsible for ones performance and sets clear expectations for the performance of his or her team.
- High School diploma or GED.
- Minimum of 3 years of progressive experience in a sales role, including experience in peer leadership or supervision of other sales personnel.
- Valid drivers license.
