Description:
Board Cutting and Edging Supervisor is responsible for monitoring cutting & edging operations, quality and smooth running of cutting & edging processes. He/she needs to supervise and coordinate activities of workers engaged in cutting& edging fabric as per customer specifications so to minimise losses to the company. Responsible for the maintenance on all machinery.
Requirement:
- Grade 12 or equivalent NQF 4 qualifications.
- 2 years carpentry experience would be advantageous
- 2 years managerial or supervisory experience would be advantageous
- 1 year experience working with cutting and edging machinery would be advantageous
- Ability to perform basic calculations accurately.
- Well-developed problem solving and analytical skills
- Must be willing to work shifts, weekends, and Public Holidays.
- Must be able to work under pressure.
Description
- Minimise wastage and customer complaints through accurate calibration of machines according to cutting list
- Minimise wastage and customer complaints through accurate reading and interpreting of cutting lists
- Perform daily cleaning and preventative maintenance on machinery
- Provide reliable, prompt Customer Service.
- Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service.
- Advise Customers correctly on product.
- Assist Customer with any product queries.
- Assist with Customer complaints timely.
- Must be available in area of responsibility.
- Assist in other departments as and when required
- Ensure area of responsibility is packed neatly and free of obstacles,
- Ensure stock is merchandised immediately after being received.
- Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
- Adherence to machinery specifications and safety standards
- Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
- Be aware of suspicious behaviours or people and report any suspicions to Management.
- No product to be loaded for a customer without proof of purchase or required documentation.
Integrity
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
- Identifying and actively responding to clients' wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome.
- Approaches the client's question with a can-do mentality
- Being aware of one's own strengths and weaknesses: consciously working on personal development.
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn
