Quotations:
To be generated on a computerized system
- Request for Quotation (RFQ) and accompanying Standard Bidding Document (SBD) forms completion assistance as required
- Standard quotations
- Service contracts
- Telephonic/Fax quotes to customers for consumables
To be typed when required by Branch Manager or Service Technician
- Letters and Standard correspondence
- Secretary must be able to use initiative compiling correspondence
- Minutes when necessary
To be kept up to date
- Inputs when require
- Update on a regular basis
Timeously
- Customer information relating to purchases
- Sales and Service internal administrative queries
- Sales quotations for follow-up by Sales Representatives
- General office filing
To be used as sales aids by Sales Representative
- Ordering literature from Jhb office
- Filing literature in chronological order
- Assist maintaining stock level of literature in the branch
Process/bill service cards and orders when needed
Administration
Ordering of office stationery and supplies
- Control stationery levels
- Sorting incoming mail
- Invitations to customers and arrange venue and catering for Waters, Natsep and Mettler seminars
- Incoming calls of switchboard when needed
- Recording of messages for sales and service staff
- Exercise initiative when dealing with customers
- Ability to track sales and service staff
- To adhere to the responsibilities as set out in the quality manual and any other tasks of a temporary nature
- Switchboard
- communication
- administration
