To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I and CLO are present).
Qualifications
Minimum Qualifications:
- Type of Qualification: First Degree
- Field of Study: Business Commerce
- Licenses & Certifications: FAIS Representative
- Personal and Private Banking Exposure
- 5-7 years Relevant FAIS qualification and experience.
- Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.
Behavioural Competencies
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Convincing People
- Banking Process & Procedures
- Application & Submission Verification (Consumer Banking)
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)
