Brooklyn, Pretoria: ADMINISTRATION ASSISTANT (TICKETING SYSTEM OPERATOR)
(The company specialises in the provision of commercial insurance products and risk management to liquidators, attorneys and professional persons.)
Minimum Requirements:
-Female preferably aged approximately 20 – 30 years
-Fully bilingual in Afrikaans and English
-Matric / Grade 12
-Preference to candidates who is a part time student / graduate in BA/BCom/LLB Degree or studying towards such a diploma or degree part time
-Excellent people and communication skills
-Able to work under pressure
-Well presented and professional
-Computer literate
-Outgoing personality
-Attention to detail
-Stable employment record
-Contactable References
-To start as soon as possible
Duties:
-Run company’s national ticketing system (Freshdesk)
-Receive queries from all clients and branches nationwide via e-mail
-Direct interaction with clients
-Prioritize, sort and allocate tickets to the correct region and person
-Follow up on all outstanding tickets
-Compile weekly/monthly reports via the system on all agent performances
-General administration (filing, faxing, data capturing, typing etc.)
Salary: R 8 000.00 – R 10 000.00 gross
E-mail detailed CV in Word or PDF (Not as a link) to oneilc@telkomsa.net and indicate Reference CR1605 and your salary expectation. (Also forward a recent photograph and Reference letters if possible)
APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED.
