BUILDING MANAGER: Bellville, Cape Town

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Join our team in Bellville, Cape Town

TO APPLY: Send us your CV to Careers@ihsproperty.co.za
Subject line: Building Manager Cape Town

Application Criteria

Matric Certificate
High School/Secondary Certificate
Working on inspection applications such as property inspect.

Job Summary

A building manager is responsible for overseeing the daily property operations onsite. This role ensures smooth operations onsite, that properties are well-maintained, landlord standards are maintained, company policies and procedures are adhered to and provide a positive experience for tenants.

Requirements

This position is accountable for producing the following results:

Properties being well-maintained.
Compliance with fire, health and safety regulations.
Tenant relations and retention.
Rent collections.
Co-ordinate tenant viewings and inspections.
Emergency response to support tenants and landlord.

Key Responsibilities

List of all strategic and tactical work for which this position is accountable (but not limited to):

Strategic Work

Custodian of the daily operations onsite, ensure the site is well-maintained to ultimately add value to the property.
Coordinate with stakeholders such as property manager, maintenance department, and suppliers to ensure that the site is fully functional at all times.
Cultivate good relations with residents so as to communicate company policies effectively and assist with tenantretention.
Maintain good records of access control data, keys management, weekly/monthly reports, warnings, fines and tenant communication.

Tactical Work

Repairs and maintenance
Assessing of maintenance being reported by a resident, report the requirements to Head Office, follow up with job cards and repairs.
Identify the type of repair Unsafe circumstances should be attended to as an emergency as per the standard operating procedures.
Leasing and tenants
Conduct tenant viewings prior to lease commitments.
Ensure the units are clean and in lettable condition before occupation date, escalate any challenges to the Property Manager.
Complete entry inspections and ensure all tenant requirements are met.
For tenants moving in, ensure that all documents as per standard operating procedures are there.
Complete weekly site inspections reports absconds and illegal occupants.
Interim inspections- conduct unit interim inspections regularly to ensure that the units stay in good condition.
Complete exit inspections timeously with the tenants as part of the vacating process and collect the unit keys.
Credit Control
Communication/Notices Ensure all notices and communication are delivered to tenants and return signed document to Head Office timeously.
Assisting Credit Control during the monthly collection process by liaising face-to-face with tenants and following up regarding outstanding arrears.
Facilitate the Sheriff during an eviction proceeding and communicate to Head Office in this regard.
General site duties
Security The Building Manager must ensure that the security is on duty and appropriately dressed at all times.
Gardening Ensure that the gardens are at the required standard and condition. Implement a gardening schedule onsite.
Cleaning Ensure that the property is cleaned to required standard. Implement and manage the daily cleaning schedule.
Maintenance Assessing the maintenance query, logging of requests, supervise external contractors/internal staff and inspect repair work. Job cards only be signed after assessing work and be satisfied that its of standard good quality.
Unit management Be vigilant and report overcrowding, illegal occupation/sub-letting, absconds, cleanliness and enforcing House Rules with tenants.
Meter Reading Ensure the meter are read by the contracted suppliers. Taking photos of main meters and sharing it with Property Manager.
Queries Ensuring a that tenants/residents are well equipped with knowledge of how to log queries. These are to be addressed timeously, ensuring that they are first reviewed and signed off by Property Manager.
Manage inventory of supplies, equipment, and furnishings.
Keeping a detailed inventory of office and estate assets.
Conducting utility audits weekly, and sending bulk readings to head office weekly.
Sending required reports to Property Managers on time. Reports such as incident reports, acknowledgment of incident reports, insurance reports, and site inspection reports.
Managing rules compliance, issuing warning and fines to residents
Conduct monthly tenancy audits.
Review monitor jobs daily.
Conduct snagging, de-snagging and keeping records of both.

Skills, Knowledge And Competencies

Previous work experience as Building/Estate Manager;

Excellent verbal communication skills;

Ability to communicate clearly and effectively in English.

Diligent and ethical;

Attention to detail;

Able to communicate via e-mails and the use of the Microsoft package (word and excel).

Problem solving and decision making skills.

Excellent interpersonal skills.

Strong leadership and team management skills.

Qualifications And Experience

This role may require working evenings, weekends, or on-call hours to address emergencies or residents needs.

Physical tasks such as walking, climbing stairs, and lifting may be required.

Comfortable working both indoors and outdoors in various weather conditions.

The role may require occasional travel to other properties or locations as determined by management, and a vehicle is a requirement.

This job description is intended to provide a general overview of the position and does not encompass all responsibilities and qualifications. Duties may be added, removed, or modified as needed.

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