Business Operations Administrator

Responsible for managing various administrative tasks related to operations and finance, including vendor reporting, support claiming, updating estimated time of arrivals (ETA), and shipping reports. This role requires strong communication skills, proficiency in data management, and the ability to collaborate effectively with internal teams and external vendors.

Primary Objectives

• Vendor Reporting:
• Generate and maintain regular reports on vendor performance, including metrics such as delivery times, quality of goods received, and adherence to contractual agreements.
• Analyse vendor performance data to identify areas for improvement and make recommendations to management.
• Support Claiming:
• Coordinate with vendors to claim support or incentives as per contractual agreements.
• Ensure accurate and timely submission of support claims and documentation required for reimbursement.
• ETA Updates:
• Monitor inbound shipments and communicate updates regarding estimated time of arrivals to relevant stakeholders.
• Coordinate with vendors and logistics partners to resolve any delays or discrepancies in delivery schedules.
• Shipping Reports:
• Maintain records of outgoing shipments, including tracking numbers, delivery dates, and destinations.
• Prepare shipping reports for internal review and analysis, identifying trends and areas for optimization.
• Administrative Support:
• Provide general administrative support to the operations and finance teams, including data entry, filing, and document management.
• Assist with ad hoc projects and tasks as assigned by management.

Education/Qualification

• Minimum: Matric, University degree with either a business or information technology background preferable

Competencies & Skills

• Computer literacy and PC skills
• Effective Communication
• Organisation
• Problem Solving

Experience (experience Required For The Job)

• At least 2 years of experience in a sales environment, preferably one involved in solution selling.
• Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Excellent communication skills, both written and verbal.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Attention to detail and accuracy in data entry and reporting.
• Knowledge of logistics and supply chain management principles (preferred but not required).