Our company leverages cutting-edge technologies, data analytics, and user-centric design to create seamless and secure digital financial experiences. We are committed to driving financial inclusion and empowering individuals and businesses to thrive in the digital era.
We're looking for a Business Analyst to join our Product team.
As a Fintech Business Analyst at Payfast, you will play a crucial role in bridging the gap between our business objectives and technological implementations. You will collaborate with various stakeholders, including product managers, developers, designers, and external partners, to gather requirements, analyse business processes, and define efficient technology solutions. Your insights and expertise will contribute to the development of scalable fintech products and services that enhance the financial well-being of our customers.
About the team
We care deeply about designing and building products that help our customers get paid and grow their businesses. We love solving problems together by combining data and creative thinking to customer and business challenges. Mostly we love making things real and having fun doing it.
About you
Youd love to work with us if youre a fun and self-motivated person who has a passion for people and care deeply about learning and improving your personal and technical skill.
We'd love to meet you if you...
- You have some experience in Product Management, preferably with digital and/or financial or payment products.
- You understand the power and value of design. You also understand how an authentic brand can be shaped to make a product that users genuinely love.
- You have a passion for learning and want to grow in your knowledge of payments and fintech.
- You have a bias to action. You know how to get things done by staying focused on the things that really matter and forging a path into the unknown.
- Outstanding written and verbal communication skills
- Understand that product development is a team sport and working well with others is the key to your own success.
- Requirements Gathering: Collaborate with business stakeholders and end-users to understand their needs, elicit requirements, and document functional and non-functional requirements for fintech product development.
- Business Process Analysis: Analyse current business processes, identify gaps, and propose streamlined and efficient workflows to improve operational efficiency.
- Solution Design: Collaborate with cross-functional teams to design innovative technology solutions that align with business goals and enhance the user experience.
- User Stories and Use Cases: Create clear and concise user stories and use cases that capture business requirements and define acceptance criteria for development teams.
- Data Analysis: Perform data analysis and interpret findings to provide insights for product enhancements and identify areas for business growth.
- Risk Assessment: Identify potential risks and propose mitigation strategies to ensure compliance with regulatory requirements and industry best practices.
- Stakeholder Communication: Facilitate effective communication between business stakeholders, technical teams, and external partners to ensure a common understanding of project objectives and deliverables.
- Testing and Quality Assurance: Collaborate with QA teams to ensure that developed solutions meet business requirements and provide input into testing strategies and test plans.
- Documentation: Prepare comprehensive documentation including business process flows, functional specifications, user manuals, and training materials to support the implementation and adoption of fintech solutions.
- Industry Research: Stay up to date with the latest fintech trends, regulatory changes, and industry best practices to propose innovative solutions and maintain a competitive edge.
- Preferred Bachelors degree in business administration or economics, Statistics, Computer Science, or a related field
- Proven experience as a Business Analyst in the fintech or financial services industry.
- Solid understanding of fintech products, digital banking, payment systems, and regulatory frameworks in South Africa.
- Strong analytical skills with the ability to gather and interpret complex data sets.
- Proficiency in business process analysis, requirement elicitation, and documentation.
- Experience in Agile methodologies and tools (e.g., Scrum, JIRA) for project management and software development.
- Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
- Detail-oriented mindset with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Strong problem-solving and critical-thinking abilities.
- Familiarity with data analysis tools and techniques (e.g., SQL, Excel) is a plus.
- Professional certifications in business analysis (e.g., CBAP, PMI-PBA) are desirable but not mandatory.
PayFast was founded in 2007 and has grown into one of South Africas leading online payment gateways. The DPO Group, which includes DPO Africa, PayGate, PayFast and SiD Instant EFT, is the largest and the fastest-growing African payment service provider, operating in 21 countries and working with more than 60, 000 active merchants across the continent. In 2021, DPO Group was acquired by Network International. Our combined resources and expertise are benefiting merchants and online shoppers looking to accept digital payments through as many different channels as possible.
Benefits
- Company pension
- 21 days annual leave
- Study leave
- Celebrate your cake day with special birthday leave
- Great company culture
- Free mental health consultations
- Access to learning and development
- Onsite Barista, fueling your coffee needs
- And a whole lot more
As soon as humanly possible (but we are willing to wait for the perfect candidate).
If this sounds like a role that you would flourish in, please apply now.
