Job Description- Analyses Business requirements
- Capture user stories and validate with customer
- Provide Onboarding User training
- Attend Daily Stand ups
- Attend UAT sessions if needed
- Continuous discovery (e.g. continuous improvement analysis)
- Develop training material (user guides, instructional videos)
Requirements- Experience in ServiceNow platform. Strong business analysis skills for requirements gathering and process optimization, problem-solving abilities for technical issues, and project management capabilities for implementation and support.
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