Job number: 10028787
Job title: Business Development Manager: Formal & Informal Channels
Job grade: M5
Group/ BU: CSB
Division: CSB Retail
Span of control: 0-5
Reports to: Senior Management
Core Description
Accountable for mobile, broadband and airtime sales revenue and connection targets within an allocated customer segment and/or channels. Develop and implement a detailed new business sales strategy within the channel, in alignment with the overall business strategy and objectives. In conjunction with regional and head-office stakeholders, sales activities need to be targeted based on customer segmentation, customer value proposition, network availability and channel insights. Sales channels include primarily (not limited to) national chains, informal/ wholesale and airtime dealers.
Job Responsibilities
- Sales, revenue growth and retention planning and execution: Aligned with the Consumer business plan, a detailed sales and revenue growth plan must be developed and executed - with specific reference (but not limited to) national chains, informal/ wholesale and airtime dealers.
- Sales channel establishment, maintenance and performance management: Considering national and regional customer segments and network availability, appropriate sales channels must be developed and/or utilised to deliver on targets.
- Channel performance and profitability must be monitored, and corrective actions implemented where appropriate.
- Channel, demand, competitor and other insights: Operational and tactical insights within the channel and segment needs to be translated into network, sales, channel and marketing investment proposals.
- Build and maintain relationships: Establish and build relationships with channel stakeholders and/or management of sales channels to ensure a lasting, commercially successful relationship for Telkom.
Functional Knowledge & Skills
Business & Commercial Planning; Sales; Marketing; Performance monitoring/ management; Market & Customer Insight; Telecommunication
Certifications
- None
NQF 6: National Diploma/ Advanced Diploma/ Certificate in Sales/Marketing
OR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate
Experience
5 Years relevant experience
OR 7 years experience
Additional Information
Experience:
- Experience preferably in sales/ channels.
- Valid Drivers license
- Willing to travel
- None
Marketing
Finance
Customer Engagement
Channel Partners
