Posted on: 27 October 2023
ID 890336

FCI (Flight Centre Independent) Business Development Manager

About the role: FCI (Flight Centre Independent) Business Development Manager

We are looking for a result driven individual to acquire both independent consultants and small business owners to join our branded and unbranded models. This individual should have a strategic mind-set, a passion for the product and proven experience in a sales and networking environment. While acquiring new business, you would need to ensure commercial strategies and agreements are in place in order to drive increased returns for both FCI and the new business. You will need to make sure you present FCTG Independent products and services in a compelling way to maximize travel spend and profitability.

About Flight Centre Travel Group Independents

Put simply, were a bunch of travel lovers looking for more travel lovers to join our family.

With decades of global experience, leading travel technology, specialised travel expertise and purchasing power, FCTG has been at the forefront of offering the most competitive airfares and preferential hotel, car hire, cruising, travel insurance and touring rates while delivering incredible customer satisfaction.

As the travel industry worldwide faces incredible challenges there has been no better time to ensure that your travel business is backed by a financially stable global company. With this in mind, the Flight Centre Travel Group offers Flight Centre Independent, an independent model for not only Independent Travel Consultants (ITCs) but also a solution for smaller travel companies to become a part of.

Primary Duties And Responsibilities

Acquire new agents / agencies to join Flight Centre Independent
  • Generate leads and prospects through various methods such as cold calling, networking, and attending industry events.
  • Convert agents / agencies
  • Identify partnership opportunities that will allow for increased revenue and margin returns.
  • Understand competitor offerings including key FCTG Independent differentiators
Maintain and grow client portfolio
  • Manage multi-level relationships internally and externally
  • Analyse client portfolio spend report monthly
  • Consult with client and identify additional opportunities
  • Manage relationships with internal stakeholders such onboarding & implementations
  • Develop and execute sales strategies to meet or exceed sales targets and revenue goals.
Comply with internal sales processes
  • Develop content and work with the design team to create collateral, including model presentations, commercials and collateral, to support the sales process.
  • Ensure compliance with legal and regulatory requirements in all business development activities.
  • Support customer and internal stakeholders to successfully implement & transition customers demonstrating thorough communication
  • Attend possible networking client functions, training seminars, client functions, buzz nights, focus days and conferences
  • Brief Operations Team on progress of the pipeline
  • Ensure all One Best Way processes are followed, i.e. Sales Force, KPIs etc
Education and qualification:
  • Matric
  • Tertiary qualification degree or diploma
Experience:
  • Proven track record of at least 5yrs in business development or sales, preferably in the travel industry.
  • Proven track record in achieving sales targets.
  • Strong understanding of the independence markets and trends within the travel industry.
  • Excellent communication and presentation skills, both written and verbal.
  • Demonstrated ability to build and maintain relationships with clients/agents and stakeholders.
  • Strong negotiation and persuasion skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and CRM software i.e. salesforce
Click Apply Now! And let your career take off with Flight Centre Independents
Occupation:
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