VACANCY
BUSINESS MANAGER
BANKING INDUSTRY
RIVONIA
PERMANENT POSITION
The call is for a professional Business Manager for our Blue Chip Banking Client. Your ability to create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value will make you an ideal candidate for this position
Job Responsibilities
Relationship Management and Service
- Be primary point of contact for clients by being accessible according to The Client’s client service strategy
- Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy
- Engage with collaborative partners through collaboration forums and networks.
Improved processes and culture
- Contribute to a culture conducive to the achievement of transformation goals by participating in The Client’s Culture building initiatives (e.g. staff surveys).
Achieved Financial Results
- Identify potential new clients through prospecting to increase client base and grow market share
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Managed Self
- Support the achievement of the business strategy; objectives and values by reviewing The Client’s and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Processes Managed Processes
- Understand role relevant systems and processes and implement to minimize risk. Ensure service level agreements are adhered to by following business unit process and procedure.
Job Outputs
- Improved Processes and Culture
- Achieved financial targets
- Managed risk and implemented solutions
- Built partnerships with clients and relevant stakeholders
- Managed Self
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Bcomm Degree or Financial Qualification
Type of Exposure
- Conducting root cause analysis
- Working with a group to identify solutions to a problem
- Analysing situations or data that requires an evaluation of multiple factors
- Interacting with diverse people
- Building and maintaining effective cross-functional relationships with internal and external stakeholders
- Developing ways to minimise risks
- Analysing and interpreting qualitative and quantitative data
- Drafting reports
- Interacting with various levels of management
- Managing conflict situations
- Managing multiple projects
- Influencing stakeholders to obtain buy-in for concepts and ideas
- Answering customer questions
- Sharing information in different ways to increase stakeholders understanding
- Communicating complex information orally
- Communicating complex written information
- Brainstorming ways of improving a product or situation
- Identifying trends
- Challenging the status quo with a view to improving the environment or people's understanding
- Checking accuracy of reports and rec
- Conducting gap analysis
- Conducting a needs analysis
- Communicating standards to others
- Coordinating and securing buy-in from internal stakeholders.
- Comparing two or more sets of information
- Preparing and delivering presentations
- Providing professional advice/opinion
- Writing business proposals
- Using different approaches in new work situations business proposals
- Meeting financial targets
- Successfully selling banking solutions
Minimum Experience Level
- 8 years’ experience in a sales or relationship management role in a banking environment
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business Acumen
- Business principles
- Business terms and definitions
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Microsoft Office
- The Client’s policies and procedures
- The Client’s vision and strategy
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Cluster Specific Operational Knowledge
- Business writing
Behavioural Competencies
- Becoming a Business Advisor
- High-Impact Communication
- Managing Work (includes Time Management)
- Sales Disposition
- Sales Negotiation
- Sales Opportunity Analysis
Recruitment Process:
- Communication will only be with shortlisted candidates
- CV: word format including skills matrix
- Copies: ID, Matric, Payslip and other certs
- Consultant: jino.swart@isilumko.co.za