Job Purpose: To negotiate with arrears account customers to maximise debt recovery and profitability Key Performance areas
COLLECTIONS MANAGEMENT
• Ensure that allocated collection target/s are achieved
• Ensure that allocated productivity target/s are achieved
• Use effective communication and negotiation to ensure successful commitments to pay (Promises to Pay)
• Follow-up daily on progress of the PTP's and the respective statuses to optimise collections • Ensure full understanding of product/s working on
• Deals with people and/or debtors in a manner which shows empathy, tact, and professionalism Requirements
• Credit and Criminal clear
• Strong communication skills
• Understanding / working knowledge of a collections system is advantageous Skills
• Target driven
• High level of integrity
• Strong work ethic
• Self-motivated
• Able to work under pressure
• Reliable • Time management
• Able to work in a team Remuneration Structure
To calls and whatsapp contact
0311710046 0318296484 / 0714832281
