Posted on: 04 April 2018
ID 561659

Call centre agents needed

Call centre agents are needed in Mpumalanga.

Job responsibilities:

  • There will be prepared scripts guiding you to persuade clients;
  • Support and provide superior service via phones as a caller and receiver;
  • Use questioning and listening skills that support effective telephone communication;
  • Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects;
  • Understand the impact of attitude in handling calls professionally;
  • Effectively deal with job stress, angry callers, and upset customers;
  • Apply the proper telephone etiquette to satisfy various customer situations;

Job requirements:

  • To be an excellent communicator and so should have great communication skills to work in the business
  • Possess excellent keyboard skills and impressive telephone etiquette.
  • Should be very honest and should have the ability to maintain customer confidentiality.
  • The person needs to have sound and thorough knowledge related to product as per in-house training.
  • We offer a basic salary and excellent commission structure.

Should you meet the above requirements we welcome you to reply with your attached C.V.

Occupation:
Telemarketers
Sales jobs
More details
Salary:
Salary negotiation
Contract type:
Full-time


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