Call Centre Consultant Wanted

Our Clients is looking for hard working and dedicated Call Centre Consultant to do the following duties; managing the daily running of the call centre, Carrying out needs assessments, setting and meeting performance targets for speed, efficiency, sales and quality,ensuring all relevant communications, records and data are updated and recorded; advising clients on products and services available; handling the most complex customer complaints or enquiries; for details Email:witsridge@webmail.co.za