Entry level help desk personnel, establishes insurance policies by obtaining client information; determining eligibility; maintaining database.
Call Center Agent Job Duties:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities, and skills development programs.
whereas no experience is required , must be willing to update job knowledge by participating in our skills development programs to add job value to your skills ,have grade 12 or equivalent , multilingual ability and knowledge of call centre operations of is added advantage,
Apply online or call 011038917 or whatsaap 0607856720
