Posted on: 25 July 2018
ID 569637

Call centre entry level agents

Entry level help desk personnel, establishes insurance policies by obtaining client information; determining eligibility; maintaining database.

Call Center Agent Job Duties:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities, and skills development programs.

whereas no experience is required , must be willing to update job knowledge by participating in our skills development programs to add job value to your skills ,have grade 12 or equivalent , multilingual ability and knowledge of call centre operations of is added advantage,

Apply online or call  011038917 or whatsaap 0607856720

More details
Salary:
5000 R
Contract type:
Full-time


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