Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to Fedics standards
- Ensure all Fedics policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating
- Management of all administration, finances, debtors, budgets, etc.
- Process Fedics paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Strong Business Acumen
- Interpersonal skills
- Time Management skills
- Computer Skills
- Honest and reliable
- Attention to detail
- Innovative approach to streamlining systems
- Communication & organisational skills
- Accuracy
Qualifications
- Matric and Culinary Tertiary qualifications
- Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems
- Previous experience in the Retirement Space would be highly advantageous.
