Change Manager at QES

My client based in Cape Town (North) is currently looking for a Change Manager (Financial / Re-insurance) to join them on an independent contract basis.

Hybrid work model, 12 month contract, Cape Town, (Financial / Re-insurance)

Portfolio Consulting

Support portfolio alignment and prioritisation with strategy / business objectives
Facilitate development of future initiative roadmap in support of the business strategy/objectives
Facilitate concept designs across individual business units and the Group
Support and assist in preparing business cases with product owners or other relevant stakeholders in the business units
Initiate projects and assist contracting of appropriate resources
Be involved and/or consulted in pre-inception and inception phases of projects to ensure business requirements are well understood by the development teams
Support estimate formulation and securing of appropriate funding

Solution Delivery

Work with build and run teams in the Digital & BPO organisation to ensure appropriateness and completeness of solutions (meeting business requirements)
Ensure project/scope alignment with business case / business objectives
Support appropriate governance (appropriate Steerco and relevant forums)
Support change management and give input to approach and strategy to ensure adoption
Build strong partnerships with business owners, product owners, project managers, other IT development managers as well as external vendors
Support and assist with BU Portfolio budget

Business Readiness & Benefits Realisation

Support transition of project to operations/BAU and ensure business stakeholders are comfortable to sign-off and adopt the deliverables
Provide support required to embed new and changed processes and solutions to become BAU
Support benefits realisation & monitoring

Qualifications

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

Bachelor's Degree preferred with applicable major (Management Information Systems, Computer Science, Business Management, Project Management, Process Engineering, Statistics/Applied Math, )
5+ years consulting experience
Experienced in dealing with external suppliers and offshore business partners will be advantageous
Experience in working with multiple projects and different stages of its life cycle simultaneously, as well as large multi-year projects in a corporate environment will be advantageous
Solid experience in dealing with customers at various levels, including C-level

KNOWLEDGE

Knowledge of Digital solutions and digital transformation concepts
Strong project management skills
Sound business acumen
Understand the senior leaders' agenda and provide trusted advice and suggestions to support the business strategy
Working knowledge in portfolio/programme/project management methods and tools such as Agile.

Skills

Outstanding influencing and negotiating skills. Ability to influence thinking at an executive and senior management level
Excellent decision making & organising skills
Persuasive with excellent oral & written communication skills: concise, impactful and appropriate with good track record
Strategic thinker who can also work at detail level
Ability to understand and interpret business strategy from definition into execution; (think holistically as well as at a detailed level)
Strong analytical, interpretative, and problem-solving skills: creative analytical thinking, systems thinking, planning, challenging assumptions, turning concepts and big picture into detailed actions and targets and ability to look across the business to identify opportunities
Behavioral characteristics: ethics, listening, trustworthiness, ability to execute, energetic, proactive, and positive thinking
Interaction skills: facilitation, mentoring, leadership and influencing, negotiation, teamwork, and building relationships

COMPETENCIES