The Channel Analyst will support the digital initiatives of Advice and Distribution.
Competencies
- Knowledge of all MS packages essential,
- Advanced excel skills beneficial,
- Strict sense of confidentiality,
- Good business writing and minute taking skills,
- Business acumen,
- Ability to multi-task maintaining attention to detail,
- Ability to work under pressure and prioritise work,
- Strong communication and interpersonal skills
Education
- Matric
- Relevant degree tertiary qualification
2 to 3 years experience in a similar role prefferable
Knowledge And Skills
- Clear understanding of business operations
- Product and project management principles and execution frameworks
- Proficiency across all Microsoft solutions
- Creative & Technical analysis
- Change, training and facilitator skills
- Valid drivers license and own car,
- Willingness to travel for key stakeholder engagements,
- Willingness to work overtime when required and be contactable after hours
- Lead the process of the channels requirement gathering analysis and implementation
- Achieve the Channels Sales targets
- Ensure proposed direct solutions meet business needs and requirements
- Design and Implement the Channels Activations
- Contribute to functional design and processes of a digital channels,
- Assist in defining the customer experience or solution architectures and designs for digital channels, maintaining an end-to-end viewpoint to the benefit of both the company and the customer outcome
- Assist in the effective design, development, implementation, integration, support and upgrade of digital solutions for addressing the business channels requirements
- Assist and grow opportunities for the business through digital channels
- Responsible and accountable for the upkeep and management of relevant documentation required to deliver and support digital solutions
- Database and information management
- Create, edit and prepare presentations and research as required
- Manage weekly / monthly performance reports
