Duties & Responsibilities
- To discuss the function with a client, ascertaining and noting his exact needs.
- To show the client the various facilities available, advising and discussing the merits of the various options.
- To advise and discuss the choice of menus.
- To advise and discuss alcoholic and non-alcoholic beverage requirements.
- To advise and discuss table plans.
- To ascertain what entertainment, if any, is required.
- To ascertain what table appointments, e.g. flowers, are required.
- To confirm the availability of the facilities required.
- To monitor and control provisional and confirmed function bookings and ensure that no double bookings occur.
- To confirm all details in writing to the guest.
- To be constantly aware of new business opportunities and action these.
- To ensure the cleanliness of all conference and function rooms.
- To ensure that all necessary stationery requirements are in place.
- To ensure that all the equipment requested is in position and in working order, particularly audio and sound systems.
- To ensure that water jugs, glasses and refreshments are replenished at regular intervals.
- To ensure that ashtrays are changed during each break.
- To ensure that the requested refreshments are served timeously.
Skills and Competencies
- Have at least 3 years experience in the catering.
- Must enjoy working with people.
- Must have good organisational skills.
- Be able to pay attention to detail.
- Have good interpersonal and supervisory skills.
- Be able to work irregular hours, on weekends and public holidays.
- Must have good communication skills.
- Must have good grooming and presentation skills.
- Must be comfortable working with computers
- Must able to negotiate, organise, delegate and work under pressure.
Qualifications
- Must have completed a National Senior Certificate
- NQF qualifications in hospitality
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