Job Description
This role is accountable for ensuring that the operations function supports the company strategy and achieves the company plans and strategies directing, coordinating and administering key enabling operational functions across the business. This role is accountable for achieving the OMF Business Plan results through senior managers and their teams over periods of 3 years. Provides a healthy balance between governance and entrepreneurship.
- Designs and executes on the OMF Operations strategy.
- Accountable for the operational success of the business including the management of banking operations, lending operations, IT infrastructure support and branch network properties management to the OMF branch network and Old Mutual entities.
- Ensures Operations compliance with goals, policies and objectives, regulation and legislation.
- Identify and minimise Business Operations risk.
- Represents OMF on executive committees & forums and the OMF Board, providing strategic input into the annual OMF strategy formulation, business planning and budgeting process. Co-accountable as member of the Executive Committee team for the execution of the OMF Business plan.
- Collaborates with internal and external stakeholders to deliver an integrated sales and servicing operating model through optimised efficiencies, innovation, process improvements and technology infrastructure enablement.
- Analyses and reviews business performance against plan and recommends strategic initiatives for operational efficiency and business optimisation.
- Accountable for SLAs between OMF and other Group companies / third parties to ensure scale and cost benefits.
- 10 years experience in managing an operational function at a Senior Management Level or Operations Head level in the financial services / banking industry, specifically unsecured lending and transactional banking
- Degree in Finance, Business Management, Engineering or related field
- Extensive knowledge of unsecured lending and transactional banking
- Strategic
- Strong Collaboration
- Thought Leadership, Now and Future Vision
- Negotiation Skill, Persuasion and Adaptability
- EQ
- Customer First
- Executing
- Innovation
- Leading with Influence
- Learning
- Relating
Education
Closing Date
18 February 2023
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.






