Claim Assessor

Empowering Africas tomorrow, togetherone story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To plan, manage and monitor the implementation of Claims management activities and processes in order to deliver on approved operational plans in an effective and efficient manner

Job Description

Claims assessment:

Assess and/or process claims following standard operating procedures

Customer Experience

Handle all customer interactions professionally and efficiently

Ad Hoc Duties

Provide support to customers and team as required to ensure team performance on an ongoing basis

Compliance And Risk Management

Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Experience in Funeral Claims with at least 2 years' experience is required for this role

Appropriate qualification is required for this role

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised