Johannesburg - Gauteng - South Africa
The Retail Claims Administrator role in Johannesburg is instrumental in meticulously reviewing and efficiently processing Retail claims, ensuring accuracy and validity of documentation. With 2 years of experience in a Finance department, potential claims exposure, and a foundational grasp of account reconciliations, you will contribute to financial integrity. Responsibilities include maintaining the claims register, collaborating across departments, and fostering store relationships. Requirements encompass essential math-focused matriculation, financial education, intermediate MS Word/Excel skills, customer-focused service delivery, and effective time management. This role is pivotal in maintaining operational excellence through precise claims management.
Type: Permanent
Rate: Up to R14k pm including benefits
Area: Midrand (onsite)
Responsibilities
- Maintain and update the claims register
- Manage and process Retail claims
- Obtain and update necessary information/documents
- Complete credit document requests in line with company protocols
- Collaborate with other departments to resolve claims and queries
- Match claims with credit notes
- Foster productive relationships with stores
- Matric with mathematics is essential.
- Any tertiary education or qualification within the financial field
- 2 years of experience in a busy Finance department
- Prior claims experience is advantageous
- Basic understanding of account reconciliations
- Able to work well under pressure and achieve monthly targets
- Excellent verbal and written communication skills
- Strong numerical aptitude for accurate calculations
- Intermediate computer proficiency (MS Word, Excel, Outlook, PowerPoint)
- Customer-focused with exceptional service delivery
- Detail-oriented and finance-focused
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