Senior Claims Assessor

This role reports to the Team Manager Claims. Responsible for assessment and processing of short-term Sickness, Critical Illness and death claims. Quality assurance and authorization of claims for Junior and Intermediate claims assessors. Facilitate complex claims discussions within the team, conduct training and coaching to the team and do claims presentations when required. Assist team manager with daily queue management and reporting. The incumbent will deal with technical and complex claims queries and/or complaints providing an excellent service offering.