Audit and monitor Binder Agreements as per audit programme.
Requirements
- Matric
- FAIS compliant
- An insurance/ relevant qualification
- At least 5-10 years relevant working experience, with some supervisory functions
- A comprehensive understanding of multiple short term insurance products
- A comprehensive understanding of standard and non-standard insurance facilities, with specific focus on aggregates and related facilities
- Sound knowledge of Commercial, Fleet and Corporate type claims
- Audit and monitor all functions in terms of agreements including monthly reports, float recons and bordereaux requests.
- Follow up on audit findings and ensure that findings are actioned promptly and all issues closed
- Ensure communication and alignment of broker responsibilities with all impacted stakeholders.
- Ensure mandate is set and adhered to by the party to whom responsibilities are delegated
- Identify, track and remedy claims leakage at the respective delegated parties
- Provide quality assurance oversight into all claims
- Assess accuracy and quality of usage of the claims system
- Recommend enhancements to the system
- Assess on an ongoing basis process efficiencies in the claims space and recommending solutions to the management team where deficiencies are detected
- Conduct random reviews to assess capacity and competency
- Implement generally accepted audit methodology within the quality assurance program
