Rodel Administration Services (Pty) Ltd is an insurance administrator based in Pretoria. Our network of partnerships with top insurance companies locally enables us to offer insurance coverage of just about any kind. We specialize in Commercial and Domestic Insurance, Liability Insurance, and Tailor-made Products. Additionally, we have exclusive products aimed at businesses and individuals that are not available elsewhere. We are a family-oriented company that values our employees and brokers, and we strive to make a difference in our customers' lives.
Role Description - Claims Specialist
This is a full-time on-site role for a Claims Specialist.
The Claims Specialist will be responsible for daily claims management, handling, and analysis. Effective communication with brokers, insurers, and service providers is a fundamental component of this role.
Qualifications
- Experience in Claims Handling and Management
- Analytical Skills to evaluate claims information and to make informed recommendations
- Proficient in Insurance terminology, processes, and procedures
- Excellent communication skills, both written and verbal
- A team player with the ability to work independently with minimum supervision
- Minimum 5 years Insurance Industry experience of which minimum of 3 years in actual Claims environment.
- Regulatory Examination (RE5)
- Full Short term Insurance qualification (FETC NQF4)
- Relevant systems knowledge CIMS
- Comprehensive knowledge of the Company's products and value added products and benefits, including all classes of business.
- Must have good knowledge of Insurance legislation and compliance.
- Must have a can do attitude, be disciplined and confident and helpful.
- Delivery/results orientated
- Attention to detail
- Building networks and good relationships
- Good time management skills and able to meet deadlines
- Good verbal and written communication skills
- Good listening skills
- Information seeking
- Continuous learning
- Honesty & Integrity
- Teamwork & co-operation
- Service orientated
